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  • 1
    May
    2013
    11:12pm, EDT

    Testing service apologizes for 'disastrous' disruptions of students' online exams

    By Mark Schone, NBC News

    The nation’s second largest educational testing service apologized Wednesday for computer issues that disrupted federally-mandated online tests for thousands of students in Indiana and Oklahoma this week –  exams that are already controversial for their outsize role in determining school funding, student evaluations and teacher salaries.

     “We sincerely regret the problems we have caused,” said a spokesperson for California-based CTB/McGraw-Hill, which holds contracts  or testing  in all 50 states and controls nearly 40 percent of the market. “We regret the impact … (of) system interruptions” and “have made changes to correct the situation.”


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    State officials, meanwhile, said they would hold CTB/McGraw-Hill accountable, and raised the possibility of financial penalties. 

    Three-thousand students in Oklahoma and 30,000 in Indiana lost their computer connections during testing on Monday and Tuesday mornings, according to state officials. CTB McGraw Hill said that the outage in Indiana occurred because “our simulations did not fully anticipate the patterns of live student testing” – the third straight year that Indiana students have experienced service interruptions during online testing administered by the company.

    Both states resumed the federally-mandated testing of third through eighth-graders Wednesday and reported no further incidents, but only after Indiana complied with a request from CTB/McGraw-Hill to cut the number of students taking the state’s ISTEP (Indiana Statewide Testing for Educational Progress) test in half – a precaution that the Department of Education said it will also take on Thursday.

    At a morning meeting, members of the Indiana Board of Education called the situation “disastrous,” saying the test results were “tainted” and that the interruptions added to the anxiety of students already stressed by the high-stakes examinations.

    At least two members of the board asked whether CTB/McGraw-Hill was living up to its four-year, $95 million contract, with Tony Walker calling the company’s performance “almost a breach.” “The vendor that botched the (test) should have to pay the state a portion of the money,” said Walker.

    'The only focus ... a fair test'

    The state’s contract allows for damages of up to $250,000 per day, not to exceed 10 percent of the value of the contract, for “failure to deliver . . . uninterrupted … availability.” State Department of Education spokesman Daniel Altman told NBC News that officials had not yet decided whether to ask for financial penalties.

    “The only focus right now is getting the tests finished and making sure students get to take a fair test,” said Altman.

    Indiana’s problems began Monday about 10 a.m. ET, when grade-schoolers taking the ISTEP test began to experience interruptions. “A few started seeing an ‘As the World Turns’ kind of globe on their screens, and then the problem was throughout the room,” said Teresa Meredith, a kindergarten teacher in the Shelbyville schools and the vice president of the Indiana State Teachers Association. Some parts of Indiana are on Central Time, and the crash started “right when those students started coming online at 9 a.m.,” she said.

    One Indiana fourth-grader  was interrupted six times before completing the test successfully, according to one Twitter account, while others were unable to finish at all.

    CTB/McGraw Hill increased server capacity on Monday evening and on Tuesday Indiana students tried again. This time, the problems didn’t become severe until 11 a.m., said Meredith. She said her own daughter, a seventh-grader in a rural school district, had answered most of the questions on the test when the problems began.

    “She said, ‘Mom, I got through with question 21 and then I saw the globe,’” recounted Meredith. Before she was able to raise her hand and ask for help the test moved on to the next question and she finished “as fast as she could,” Meredith said.

    On Tuesday evening, CTB/McGraw-Hill asked Indiana officials to cut the number of students taking the test on Wednesday by 50 percent. Throughout Wednesday, schools across the state tweeted out assurances that testing was now going smoothly.

    “With the exception of a few pauses in the testing system, our students taking the ISTEP test have experienced no significant disruptions,” the Indianapolis Public School system, the state’s biggest, reported at noon.

    At the end of the school day, the Indiana Department of Education released a statement that said that schools had successfully completed more than 300,000 testing sessions with “minimal interruptions.” It also announced, however, that reduced testing would have to be extended another day. “In order to minimize interruptions to students,” said the statement, ”the Department has again asked schools to reduce their daily testing load by approximately 50 percent.”

    Indiana schools also experienced service interruptions of online testing by CTB/McGraw-Hill during 2011 and 2012, but not at the level of this week.

    In Oklahoma, Department of Education spokesperson Tricia Pemberton said she was unaware of “any disruptions” on Wednesday. “We are up online testing again and we’re hoping to finish those tests,” she said. “We’ve have extended the testing window for our districts and made some other accommodations.”

    After 3,000 students were knocked off the computer system “midassessment” on Monday and Tuesday, State Education Superintendent Janet Barresi called the interruptions “completely unacceptable.”

    “I am outraged that our school districts are not able to administer assessments in a smooth and efficient manner,” said Barresi.

    Assurances it won't happen again

    Pemberton said that CTB/McGraw-Hill said it did not have enough “hardware space” for the number of students who went online. “They assured us that if we continue in the fall, they will test it properly to make sure we don’t have this problem again.”

    Oklahoma, which is in the first year of two separate contracts with CTB/McGraw Hill, began its online testing last week, but did not experience significant issues until this week, when Indiana’s students began online testing. 

    Pemberton said that some students would be allowed to retake the test, and that the state would extend the number of days on which it offered testing.

    Linda Hampton, president of the Oklahoma Education Association, which represents the state’s teachers, said as a teacher she knew students were “sick to their stomachs about testing – and that’s without the interruption.”

    “We go through a process, sort of like a coach, getting kids ready for a game,” she said, “and then, suddenly, there’s no game. It only increases anxiety.”

    But Hampton said she felt the snafus only point up the larger problem with basing so much – funding, the right to graduate, and for one student she recalled, the right to serve in the military – on a few hours of testing.

    “We believe in accountability, but it should be meaningful accountability,” she said. “It should be more than a snapshot on a given day.”

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    38 comments

    These tests should never be used to judge our students. They should only be use to find out what the kids need to work on, and then they should get help for those issues. A one day snapshot does not tell anything about a student.

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  • 15
    Dec
    2012
    8:55pm, EST

    Mom of suspected school shooter -- first to die -- was avid gun enthusiast, friend says

    Nancy Lanza, in a 2012 photo that a relative saved from Facebook.

    By Michael Isikoff and Hannah Rappleye
    NBC News

    NEWTOWN, Conn. -- The mother of the suspected Sandy Hook Elementary School gunman, herself slain at the outset of the murderous rampage, was an avid gun enthusiast who liked to take her sons to the shooting range to practice their marksmanship, a friend tells NBC News.

    Dan Holmes, a local landscaper and a friend of Nancy Lanza, mother of 20-year-old suspected gunman Adam Lanza, said she also was a collector.

     “She had a pretty extensive gun collection,” Holmes said. “She was a collector, she was pretty proud of that. She always mentioned that she really loved the act of shooting.”


    Holmes recalled that she said she was able to “focus in” while shooting.

    Federal officials tell NBC News that Adam Lanza took three weapons with him to the school – two pistols, a Glock and a Sig Sauer, and a Bushmaster .223-caliber semi-automatic assault-style rifle – all of which were registered to Nancy Lanza.

    It is unclear whether all the guns were used in the attack. At a news briefing on Saturday, Chief Medical Examiner Dr. H. Wayne Carver II, who led the team that autopsied the victims, said, “All the (injuries) … I know of were caused by the rifle.”

    The Associated Press reported that authorities investigating the school shooting later recovered additional weapons -- a Henry repeating rifle, an Enfield rifle and a shotgun. It was not clear where those weapons were found.

    Holmes, Nancy Lanza’s friend, said the 52-year-old single mother also frequently talked about how she was worried about Adam.

    Investigators and former classmates of Connecticut school shooter Adam Lanza say he was bright, but extremely shy and remote. NBC's Pete Williams reports.

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    She talked about “how he was an unstable kid,” he said. “She would talk about that. “She was very protective of him. I don’t … think she ever got major help for him. She just tried to handle it on her own. It was something she was definitely disturbed about.”

    Meantime, federal agents visited a gun shooting range near Newtown, Conn., in an effort determine if Adam Lanza visited in the months before the attack, which could indicate he was planning or practicing for the bloodbath he carried out early Friday.

    Dean Price, director of the Wooster Mountain Shooting Range near Newtown, told NBC News that he was visited by agents from the federal Bureau of Alcohol ,Tobacco, Firearms and Explosives on Friday night and that they searched through his records for any evidence that the younger Lanza had signed in there in 2012. They also checked to see if he had used the name of his older brother, Ryan, Price said.

    There was no indication that Adam Lanza had used the shooting range, which requires customers to sign in and show identification prior to using the facility, Price said.

    Agents also have been checking local firearms dealers to see if Adam Lanza purchased or attempted to purchase weapons or ammunition prior to the shooting.

    Law enforcement officials said members of the public reported they thought they saw Adam Lanza trying to buy a rifle at a Dick’s Sporting Good store in Danbury, but investigators have yet to confirm that.   

    NBC News' Senior Investigative Correspondent Lisa Myers and Justice Correspondent Pete Williams contributed to this report.

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    1699 comments

    I don't think I'd want to keep guns in my house if I felt my kid was unstable. At the very least, I'd be afraid he might kill himself.

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    Explore related topics: shooting, school, guns, weapons, featured, sandy-hook, connecticut-school-shooting
  • 1
    Aug
    2012
    12:56pm, EDT

    Colleges freeze, reduce tuition as public balks at further price hikes

    University of the South

    At a time when students and families are fed with up with rising college costs, University of the South in Sewanee, Tenn., cut tuition 10 percent last year and is promising to keep costs unchanged for entering freshmen for the next four years.

    By Jon Marcus, The Hechinger Report

    As an undergraduate at the University of California–Irvine, Christopher Campbell was almost forced to drop out by repeated double-digit increases in tuition — some in the middle of the academic year — to compensate for massive state budget cuts.


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    Campbell ultimately made it through and is starting law school at UCI this fall. But he watched classmates driven out of college by the unpredictable mid-year price hikes.

    Now he’s pushing an amendment to the California constitution that would ban public universities from raising tuition for students after they’ve enrolled.

    “Students and families are fed up,” Campbell says. “And that’s only going to get worse. As more and more students have to deal with these problems, it’s just going to keep building until the problem is fixed.”


    After three decades of tuition hikes that have outpaced inflation and increases in family income, students, families, legislators and governing boards are demanding a halt.

    “Enough is enough,” says Anne Mariucci, a member of the Arizona Board of Regents, which for the first time in 20 years has frozen in-state tuition at the University of Arizona and Arizona State University after increases over the last five years of 84 and 96 percent, respectively.

    Some private universities, too, have agreed to stop raising their tuition, or even cut it, after being alarmed to discover their enrollments starting to slip.

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    “The pushback is beginning,” says John McCardell Jr., president of the University of the South in Sewanee, Tenn., which last year cut tuition 10 percent and this year is promising to keep the cost unchanged for entering freshmen for four years.

    Sewanee, as the university is known, was losing students to the University of Tennessee, the University of Georgia and other cheaper public institutions, McCardell says, and the size of the entering class was beginning to slide.

    “Price probably has more than nothing to do with that,” he says. Students and their families “are voting with their feet.”

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    Or with their votes. The Arizona regents were reportedly being pressed to get a handle on tuition by the governor and legislators. They, in turn, were hearing from increasingly angry constituents. “About time,” read the headline on an editorial in the ASU State Press, the student newspaper, when the tuition freeze was finally proposed. “As prices continue to go up, you have people saying, you can’t keep doing that,” says Rick Myers, chairman of the Arizona Board of Regents.

    The 10-campus University of California system also froze undergraduate tuition for this fall after the governor and legislature there made doing so a condition of a $125 million budget increase — though there’s a hitch: Tuition will increase more than 20 percent in the middle of the year if voters fail to approve a tax increase in November to raise $8.5 billion for public education and other services, a quid pro quo that some critics say is blackmail.

    Texas legislators have long pushed for a tuition freeze at that state’s public universities. When Gov. Rick Perry added his voice to the chorus this year, his appointees on the board of regents agreed — over university officials’ objections — to forgo a planned 5 percent increase over two years at the flagship University of Texas–Austin, where tuition now will be unchanged. Tuition also will be frozen at the Arlington campus. “It isn’t in the interest of most Texans for universities to be continually raising their tuition rates,” Perry was quoted as saying.

    Massachusetts Gov. Deval Patrick also announced that he opposed a 5 percent tuition increase at University of Massachusetts campuses, though the system’s board of trustees imposed it anyway.

    The only exception is the University of Massachusetts School of Law, which will hold tuition level. So will the law schools at the University of New Hampshire. Last year, the University of Maryland's Francis King Carey School of Law froze its tuition. Not coincidentally, the number of law-school applicants plummeted by more than 15 percent for the academic year that begins this fall — on top of declines of 10 percent in each of the previous two years — according to the Law School Admission Council. The number of students taking the Law School Admission Test this year suggests the trend will continue. Meanwhile, one third of law-school graduates in 2010 did not have jobs nine months later, and starting pay for those who did was down 13 percent. Phoebe Haddon, dean of the University of Maryland’s law school, cited “the impact of the economic downturn on the legal employment market” as one of her reasons for freezing tuition.

    Equating price with prestige
    Colleges and universities have long been reluctant to lower or cap their prices, McCardell says, because — as with new cars and fine wines — they believe students and their families equate price with prestige. That, he says, is why elite private colleges all magically end up within a few hundred dollars of one another each year.

    In his 25 years as a higher-education administrator, “I was reared to believe that what you charge is a reflection of your position in the marketplace,” McCardell says. “And I was reared to believe that no matter what happens, the American people will pay the sticker price. But all that changed fundamentally in 2008,” at the start of the economic downturn.

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    Supply and demand have not traditionally affected the price of higher education. That’s because supply largely remained unchanged, while demand was ever-rising. But the number of high-school graduates, which peaked in 2009, is starting to decline. Enrollment fell at more than 40 percent of colleges and universities last year, according to the credit-rating firm Moody’s. At least 375 institutions still had space available for this fall when the admissions period was over, the largest number in a decade, the National Association for College Admission Counseling reports. The percentage of accepted students who actually enroll is also falling. A recent analysis of public and private nonprofit colleges by Bain & Company found that one third were on an “unsustainable financial path.”

    Colleges that are especially feeling the squeeze are those with small enrollments and endowments — and those are also the kinds of private colleges and universities that are maintaining their tuition levels to remain competitive.

    Private Oklahoma City University, for instance, competes with more than 25 public institutions — most of them cheaper — in a state of fewer than four million. “Access to higher education is broad here,” says Susan Barber, provost at the university, which froze tuition this year. “We had discussions that we hoped this would help retention of students and in our recruitment efforts. It wasn’t completely an altruistic decision.”

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    Other schools that have frozen their tuition this fall include Burlington College in Vermont, which has about 200 undergraduates; Ancilla College, a Catholic, two-year liberal-arts college in Indiana with about 530 students; the 730-student Tabor College, a Mennonite school in Kansas; liberal-arts Urbana University in Ohio, which has 1,270 students; Franklin Pierce University in New Hampshire, which has 1,300 undergraduates; and Pacific Union College, a Seventh-Day Adventist college in California with an enrollment of 1,530.

    “The question is, how much can you charge for your product? And that is a reflection of the laws of supply and demand and your sense of your own position in the marketplace,” McCardell says. “Why are people shopping at Costco and Sam’s Club? That’s a terrible analogy, but I can get a really good box of cherries at Costco for a whole lot less than I can get them at the Piggly Wiggly.”

    Slashing prices
    This fall, a few private colleges and universities — trying to compete with cheaper public institutions — are offering Costco-style markdowns. In New Jersey, for instance, private Seton Hall is matching the price of public Rutgers University for freshmen with top grades and SAT scores. That comes to about a 60 percent discount. Cabrini College, near Philadelphia, cut its tuition 12.5 percent and promised not to raise it above $30,000 through at least 2015.

    Lincoln College, a private two-year college in Illinois, lowered its tuition 24 percent and the University of Charleston in West Virginia 22 percent, both in response to declining enrollments. William Peace University, a women’s college with 700 students in North Carolina, slashed tuition nearly 8 percent to attract men as it becomes co-educational, and to increase its enrollment by 50 percent. And Duquesne University, in Pittsburgh, is responding to a big drop in applications to its school of education by giving 50 percent discounts to incoming freshmen.

    If students and their families are straying from expensive institutions, a few schools that are freezing or reducing what they charge seem to be winning them back. At Sewanee, applications have risen 17 percent, and the number of entering freshmen is up more than 12 percent. Oklahoma City University has 30 more freshmen enrolled this fall than last, and the number of students dropping out is down.

    Back in California, Christopher Campbell is juggling law school and his referendum campaign to keep tuition flat for students who enroll at the state’s public universities.

    “Whoever I tell,” he says, “is always, ‘Yeah, hey, let’s put this through.’ ”

    This story, "Colleges freeze, reduce tuition as public balks at further price hikes," was produced by The Hechinger Report, a nonprofit, nonpartisan education-news outlet based at Teachers College, Columbia University.

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    421 comments

    It's about time! This pushback should have started at least a decade ago. In my opinion they should keep the focus on education and the prices will come down. People can play sports, socialize, etc. on their own.

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